Safety & Security programme

Safety Programme:
Procedures &; activities to ensure the physical protection & good health of customers & employees.


Security Programme:
Procedures & activities designed to protect the property & assets of customers, employees & the business.


A Safety & Security programme constitutes of policies, procedures & training programmes.


It is difficult to provide a step by step list of activities which if implemented will minimize the chances of accident, injury or loss. Managers must access their safety & security programme needs, develop & implement programmes to address them & effectively monitor results with the goal of constant improvement.


Safety & Security Programmes:
The advantages of a safe & secure environment go beyond protecting customers, employees & business assets & include:

• Increase employees' morale
• Improves management image
• Effective safety & security programme effects recruitment
• Reduction of insurance rates
• Reduction in employee cost
• Increase in customer satisfaction.

  SAFETY, SECURITY & ENERGY CONSERVATION (AN OVERVIEW)

  SAFETY STANDARDS

n  IS 15001 : 2000 Indian Standards on Occupational Health and Safety Management Systems.

n  Identifying Hazards, determining risks, deciding if a given level of risk is tolerable, preparing risk-control action plans and reviewing, by measuring performance.

 POTENTIAL HAZARDS

n  Chemical – flammable, corrosive, toxic, explosive.

n  Electrical – shock, short circuit.

n  Ergonomics – strain, human error.

n  Excavation – collapse.

n  Explosion – chemical reaction, over pressurization, bomb.

n  Falls – slips, heights, uneven surfaces, lighting.

n  Fire/ Heat – burns, scalds.

n  Mechanical – vibration, chaffing, machine fatigue or failure.

n  Noise – hearing damage, stress

n  Radiation

n  Struck By or Against – falling objects, bang against.

n  Temperature Extremes – heat stroke, hypothermia, exhaustion.

n  Visibility – lack of lighting, obstructed vision.

n  Weather Phenomena – snow, rain, wind.

 JOB SAFETY ANALYSIS

n  List every job function

n  Identify potential hazard

n  Work out safety procedures

n  SECURITY

n  Prevention of Crime – theft, skippers

n  Role of Housekeeping

n  Key Control

n  Handling Emergencies – death, sickness, first aid

  PLANNING FOR AN EMERGENCY

n  Employee Training

n  Emergency Resources – Outside agencies

n  Emergency Checklists –  department

n  Drills

n  Emergency Response Kit

n  First Aid training and Supplies

n  Transportation and Housing

n  Contingency Plan Review

  CONTINGENCY PLAN

n  WHAT procedures are to be followed

n  WHO will be responsible

n  HOW will the procedures be followed

n  WHEN should the specified procedure be followed

  SANITATION

n  Latin word ‘Sanus’ meaning sound and healthy.

n  Environment within the premises and outside the premises.

n  Trained Personnel and Awareness

  ARCHITECTURAL FEATURES

n  Entrances and Exits – Fly Control

n  Rodent Proof

n  Walls, floors and ceilings – easy to clean.

n  Soil Treatment

  PERSONAL HYGIENE

n  Grooming

n  Awareness

n  Locker Rooms

n  Toilet Facilities

n  Medical Facilities

  SANITATIONAL PLUMBING

n  Potable water supply – not connected to unsafe water sources, hazards of backflow, non potable water faucets should not be easily accessible.

n  Adequate water requirements – volume, fixtures, pressure, function without undue noise.

n  Water conservation – plumbing design.

n  Dangers of explosion or overheating – design of water storage and heating devices; carbon monoxide poisoning

n  Disposal of Waste – sewage and drainage system.

n  Plumbing fixtures – durable, smooth, non-absorbent, corrosive resistant material; to be protected by an air gap to prevent overflow

n  Drainage system – size; prevent deposit of solids; clogging; easy to clean.

n  Liquid sealed traps – prevents entry of sewer gas into the building.

n  Prevention of Contamination – food, water etc. through backflow.

n  Proper maintenance

  SANITATIONAL MEASURES

n  Proper storage, collection and disposal of refuse including manure.

n  Elimination or reduction of breeding areas by control of water impoundments, clearing of brush.

n  Screening of doors and windows

n  Pest control measures .

  SWIMMING POOL

n  Properly located to reduce air borne contamination by dust, algae spores etc.

n  Supply of approved water.

n  No direct connection between the drinking water system and pool water system.

n  Approved materials used for construction.

n  Provisions for continuous purification of the water. Filtration – 4 times in 24 hours

n  Surveillance of bathers.

n  Warm water showers

n  Regular bacteriological and chemical sampling.

n  Daily testing for free available residual chlorine and of the pH ( 7.2-8.2)

 WASTE MANAGEMENT

n  1 Kg. of waste per guest per night.

n  Waste Management – disposal and minimize.

  WASTE AUDIT

n  Checklist of items purchased/ used by the hotel.

n  Waste Management Programme

n  Check Variance and Rectify

n  REDUCE

n  Avoid over purchase.

n  Avoid defective purchases.

n  Poor stock management.

n  Faulty production

n  RE-USE

n  Refillable Bottles.

n  Rechargeable Batteries

n  Cloth Napkins and Towels

n  Condemned Linen

n  RE-CYCLE

n  Aluminium

n  Steel cans/ tins

n  Paper

n  Cardboard

n  Glass

n  Plastic

n  Sewage Treatment Plant

  ENERGY CONSERVATION

n  Natural Light

n  Artificial Lighting

n  Temperature Control

n  Appliances

n  Alternate Sources – solar energy

  WATER CONSERVATION

n  Toilets – dual plumbing, low-flushing WCs, aerated water taps, shower cubicles.

n  Recycled water – grey water

n  Rain Water Harvesting.

n  Laundry

n  Horticulture – timer controlled sprinkler system

  ROLE OF TECHNOLOGY

n  Motion Sensors tied to Dimmers.

n  Key Tag for Guest Rooms.

n  Automatic flushes activated by infra red sensors – reduce wastage by 30%

n  Electronic Lock

  ENVIRONMENT

n  CO2 Emissions

n  CFC Emissions

n  Noise and Smoke

n  Waste Energy

n  Waste Water

n  ECOTELS

n  Eco-sensitive Hotels

n  Conserving Natural Resources

n  Reducing Waste

n  Minimizing Pollution

n  Maximizing Sustainability

  ECOTEL CERTIFICATION

n  Energy Efficiency

n  Water Conservation

n  Solid Waste Management

n  Environmental Commitment

n  Employee Education and Community Development

 BUILDING AN ECOTEL

n  Choosing an Eco Friendly Site

n  Cost

n  Materials

n  GREEN BUILDING

n  Protect Occupants’ Health

n  Improve Employees’ Productivity.

n  Efficient Usage of Energy, Water and Other Resources.

n  Reduce Overall Impact on the Environment.

n  MATERIALS

n  Recycle and Reuse.

n  Check Emissions- Volatile Organic Compounds, CFC free equipment.

n  Regulate Interior Environment – Ventilation, In duct filtration system, low emission glass.

n  Fight Germs.

n  Design Efficiently – cut down on building material used.

n  RESOURCE EFFICIENCY

n   Recycled Content – segregation bins.

n  Natural, plentiful or renewable sources – certified wood from the forest department, Medium Density Fibre Board (MDF)

n  Resource Efficient Manufacturing Process

n  Locally available raw materials – at least 40% from within 500 miles of project site

n  Salvaged, refurbished or re-manufactured products – at least 10% of building materials should be salvaged.

n  Reusability or Recyclability

n  Recycled or Recyclable Product Packaging.

n  Durability

n  INDOOR AIR QUALITY

n  Low toxicity or Non-toxicity – emit few or no carcinogens, reproductive toxicants or irritants.

n  Minimal chemical emissions / Low VOC – sealants, adhesives

n  Moisture resistance – resist moisture and inhibit the growth of biological contaminants

n  Ozone Treatment